mjl99 Privacy Policy and Data Protection
Your personal information is of the utmost importance to us. mjl99 is always committed to protecting every user's privacy.
1. Introduction and Scope
mjl99 ("we", "us", or "the platform") provides a safe and reliable online betting and casino service for users in Bangladesh. This privacy policy ("policy") sets out how we collect, use, store, and protect your personal information.
This privacy policy applies to all services, mobile versions, and all associated platforms of mjl99.cam. By registering on our site or by continuing to use the service, you consent to the terms of this policy.
Important: This policy may be updated from time to time. We will post a notice on the platform before any changes take effect. We recommend reviewing this page regularly to stay informed about the latest version.
2. What Information We Collect
mjl99 collects the following types of information to operate its services properly and to ensure an improved experience for users:
2.1 Registration and Identity Information
- Full name and date of birth
- Email address and username
- Password (stored in encrypted form)
- National ID card or passport details (for identity verification)
- Residential address
2.2 Financial and Transaction Information
- bKash, Nagad, and Rocket account numbers
- Deposit and withdrawal history
- Transaction amounts and dates
- Preferred payment method
2.3 Device and Technical Information
- IP address and geographic location (at country level)
- Browser type and version
- Device operating system
- Cookie and session data
- Service usage log information
2.4 Gaming Activity Information
- Game play history and results
- Bet amounts and bonus usage records
- Preferred game categories and game types
- Session duration and activity information
3. How Your Information Is Used
mjl99 uses the information collected only for the following legitimate purposes. We never use your information for unnecessary or unauthorised purposes.
Information is used to confirm your identity during account registration and login, and to prevent unauthorised access.
Information is used to process deposits and withdrawals via bKash, Nagad, and Rocket, and to ensure the security of transactions.
Information is used to provide the support team with the details needed to resolve your issues quickly and to improve service quality.
Information is analysed to detect suspicious activity, prevent fraudulent transactions, and maintain the security of the platform.
Information is used to analyse user behaviour and preferences in order to improve the platform's functionality and usability.
Information is used to monitor gaming behaviour, identify potentially problematic patterns, and provide assistance where needed.
4. Sharing Information and Third Parties
mjl99 does not sell your personal information to third parties for commercial purposes. However, sharing information may be necessary in certain circumstances:
4.1 Service Provider Partners
We work with trusted service providers for payment processing, technology infrastructure, and customer support. Only the minimum information necessary to perform the service is shared with these partners. They are contractually bound to comply with our privacy standards.
4.2 Legal Obligations
Information may be provided in accordance with a valid order from a court, regulatory authority, or government body. In such cases, legal advice is sought before disclosing information, and only information that is legally required is provided.
4.3 Prevention of Fraud and Illegal Activity
If fraudulent activity, money laundering, or any other illegal activity is suspected, the necessary information may be shared with the relevant authorities.
Clarification: mjl99 never sells or leases your personal information to advertising networks, data brokers, or any other third party. Your information is held in trust with us.
5. Cookies and Tracking Technologies
mjl99 uses cookies and similar technologies to improve service quality and to personalise the user experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | To maintain login sessions and security | Until end of session |
| Functional Cookies | To remember preferences and settings | 30 days |
| Analytics Cookies | To monitor service performance | 90 days |
| Security Cookies | To prevent fraud and unauthorised access | Until end of session |
You can manage cookies from your browser settings. However, please note that disabling essential cookies may cause some features of the platform to not work properly.
6. Data Security Measures
mjl99 has put in place industry-standard technical and organisational measures to protect your personal information.
All data transmissions are protected by SSL/TLS encryption, which prevents your information from being intercepted in transit.
Advanced firewalls and intrusion detection systems keep the platform's infrastructure secure.
Under a strict role-based access control system, only authorised personnel can view the information they need.
Data is backed up regularly and stored in encrypted form on secure servers.
Regular security assessments and vulnerability testing ensure the protection of the system.
All staff receive regular training on data protection and are required to comply with privacy policies.
Acknowledgement of Limitations: No technical measure can guarantee 100% security. If you notice any suspicious activity, please notify our support team immediately.
7. Data Retention and Deletion
mjl99 does not retain your personal information for longer than necessary. The data retention periods are as follows:
- While the account is active — all account-related information remains active.
- After account closure — financial records may be retained for up to 5 years as required by law.
- Transaction records — retained for the defined period in accordance with financial regulations.
- Customer support records — retained for up to 2 years after the issue is resolved.
- Cookie and session data — automatically deleted according to the pre-defined retention periods.
Once the defined retention period has ended, your information is securely and permanently deleted or anonymised in an irreversible manner.
8. Your Privacy Rights
As an mjl99 user, you have the following rights. To exercise these rights, please contact our support team.
You have the right to know what information we hold about you and to receive a copy of it.
You have the right to request the correction of any inaccurate information in your personal data.
In certain circumstances, you may request the deletion of your personal information. This may be limited where legal obligations apply.
You have the right to object to and restrict the processing of your information for certain purposes.
You may request your personal information in a structured, easily readable format.
For information processed on the basis of consent, you may withdraw your consent at any time.
To exercise these rights, please contact us by email: [email protected] — we will process your request within 30 business days.
9. Privacy of Minors
mjl99 is a 21+ platform. We do not knowingly or intentionally collect personal information from anyone under the age of 21. Age verification is carried out during the registration process.
If we become aware that information from a person under the age of 21 has been collected by mistake, we will immediately close that account and delete the related information. Parents or legal guardians may contact us regarding this matter.
10. Policy Changes and Updates
This privacy policy may be updated from time to time. If a significant change is made to the nature of the service or a fundamental change is made to the way information is processed, we will notify you in the following ways:
- A clear notice will be displayed on the platform.
- A notification will be sent to the registered email address.
- The date of the latest update at the top of this page will be changed.
Continuing to use the platform after changes take effect will be considered as your acceptance of the updated policy. If you do not agree with the changes, you may request to close your account.
11. Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. We are committed to answering all your questions.
Email us about any privacy-related matter:
[email protected]
Use our 24/7 live chat service for instant support. Support is available in Bengali.
When sending a privacy-related request, use your registered email address so we can verify your identity. After receiving your request, we will try to respond within a maximum of 30 business days.
For more details, visit our FAQ page or read about us. For any gaming-related concerns, see the responsible gaming page.